Blatant Berry Blog


New views of the library landscape

January 5, 2007

The embattled MLS

Filed under: ALA — jberry @ 5:08 pm

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30 Comments »

  1. You talk about an “erosion of the power”, but can you explain a little more about what’s at stake? Why is that power necessary?

    Comment by caleb — March 5, 2007 @ 5:25 pm

  2. “I asked a public library director what jobs he would fill only with candidates who held the MLS …”

    John, I guess my first question is: Are the MLS candidates considered just as competitive as the other candidates this library director is considering? Your question (as I understand it) was what positions would s/he fill only with an MLS candidate. It may just go toward an openness in considering alternative candidate profiles. As for the research library director, if we’re talking the for-profit sector the answer doesn’t surprise me. And it’s hard to ignore the prevalence of advanced-degree holders augmenting their graduate education with an information science degree.

    The sky may be falling, but it’s not the end of the world.

    Comment by Ross — March 5, 2007 @ 11:52 pm

  3. Don’t you think it’s interesting that nonlibrarians never enter these discussions? Librarians are so intent on protecting their own power and status that the health and well being of libraries seems to be a purely secondary concern. I worked at a public library which went through three MLS directors in a ten year period. All three were fired for incompetence. After the third termination, the library board decided that a different approach to management was necessary and appointed a three-person management team to serve as director. Of the three, only one had the MLS. The library system thrived under the team management structure. The hierarchy was flattened, interpersonal and customer service skills were emphasized, community input became very important. Staff hiring was based on skill and ability, not academic degree. There was a 50% increase in circulation in a five year period. Unfortunately, when the one librarian decided to retire the management team was disbanded. A traditional, authoritarian director was hired, and the system is back to being mediocre with a polarized, unempowered, and frustrated staff.

    In the spring 2003 issue of Library Futures Quarterly, in her article “The Future of Library Personnel”, Pat Wagner wrote that she had observed a change in library culture where expertise was valued whether it was learned in or out of library school. “The hierarchal model inherited from academia, with its focus on formal credentials and seniority, is being replaced by peer-based relations and collaboration among library employees of different rank, education, age and experience.” This is a reflection of what has been going on in the business word for many years. This continued emphasis on the MLS is exclusive, arrogant, and shortsighted in a time when libraries need all the creative and sharp minds they can get. Here’s some reality. Library schools are not attracting the best and the brightest.

    I would never underestimate or denigrate the importance of education in any profession. Standards and established competencies are necessary in maintaining quality. However, I believe that the singular emphasis on specific education as criteria for any “professional” library position is simplistic. Each library is unique, with specific strengths and challenges. The ability of a community to attract and keep a library director with administrative talent varies greatly. If our goal is to provide high caliber, well run, progressive libraries, how does it serve us well to be inflexible and one dimensional in selecting staff and leadership? By the way, I can’t give you my real name. I would be ostracized and probably reprimanded by the director.

    Comment by Alan Greenspan — March 6, 2007 @ 4:19 pm

  4. Caleb asks the right question, but “Alan Greenspan” calls the profession’s decision to require an MLS “arrogant.” Here’s the beginning part of a response to both. Alan’s reference to a “reflection of what has been going on in the business world” is amusing, and it is very much part of the problem here.
    Libraries are not in “the business world,” they are not businesses, they are not in commerce, they are, with some exceptions in special librarianship, public sector agencies or the agencies of public nonprofit institutions. The application of certain principles from the business discipline of marketing has been effective for some libraries, and there are principles of human resource management that can apply. But no business faces the levels of accountability of a public or academic library administrator, nor the unique political realities that make public library service what it is.
    The library is in the public sector because our society decided that it would be inefficient for the citizens to have to build their own libraries, yet crucial and beneficial for them to have access to great libraries. It was better to provide the service through taxation, because that way every citizen could have access, and more important, because whenever any citizen used the library to be better informed the whole society, everybody, would benefit. In a democracy it is crucial to have a public agency, accessible without charge, with the mission to provide in depth information to support informed democratic decision making. To measure that by counting the number of items that people take away. by circulation, as Alan apparently does, is to simple misunderstand the mission of the agency. Sure entertainment is part of it, and circulation, but the real measure is how well are the children informed, and the voters, and the citizens.
    Now why does that require an MLS? The ALA accredits programs leading to the MLS. The reason for that is to protect the citizens, to ensure that the provision of library service meets certain standards of quality, and is provided ethically and equally to all. The MLS is not just evidence of education in the administrative and bibliothecal matters required to run a library. It instills a set of values shared by a profession. First among these is the value of free, uninhibited access to the entire record, all the information. The MLS teaches a librarian how to help the citizen cut through the corruption of the prejudice and bias of special interests; political, religious, ideological, cultural, racial, ethnic spin and coercion; and the propaganda of governments or the spin of commercial interests. While the librarian welcomes all these views to the library, it is part of the librarian’s mission to ensure that the user, the student and citizen, has access to and knows of the existence of all of these views.
    The MLS program enlists the new librarian into the culture of the profession. It is a culture in which service is fundamental, in which the belief that information solves problems and therefore, that to be informed is a crucial rigbt of the people. The MLS shows how the organization of knowledge and its acquisition and display empower the citizens with deeper understanding of the issues they must decide in a democracy.
    The MLS program teaches a librarian to make sure the pressures of business, government, religion, and ideology do not impact the libraries services and collections. It teaches the librarian the ways that these corrupting influences can enter the information channels, and how to protect the agency from that corruption.
    There are many, many other values that are taught in a good, ALA accredited, MLS program. Alan is dead wrong about “the best and the brightest” not being attracted to the MLS program.
    I teach in three such programs, and observe students and faculty in dozens of others. Neither the programs nor the faculty and students are perfect, but they are as bright and highly motivated, creative, and more socially and politically astute than graduate students in most other programs. They compare favorably against any other group of graduate students, and many come to the field to escape from the constant botton-line obsessions of business, the constant intrusive tinker with health care by unprincipled insurance entrepreneurs, and the borderline ethics needed to practice certain kinds of law. Incidently, librarianship towers over all these fields in its ability to inexpensively apply modern information technologies to the citizens’ information needs. It is in those other enterprises where you will find arrogance. In a librarian you will find a desire to serve and a belief in your right to know, not that conspiracy to prevent you from knowing so common in business, medicine, and law. The MLS is our signal to the citizen that e or she is being served by someone who holds to those values. Students come to this field because they want to be part of a profession that still holds to a value system based on the public good, not the bottom line, or the competitive edge. They come to librarianship because it is the only profession with the mandate and mission to serve and inform everyone, regardless of age, race, religion, political beliefs, economic status, educational record, or station.
    Sorry to be so long winded and still end by saying this is only the beginning of the debate. There is much more to that needs to be said. It will come. John Berry

    Comment by John Berry — March 6, 2007 @ 10:46 pm

  5. I just wanted to comment on concerns you seem to have about the reference desk being staffed by someone other than a librarian. There are library settings where this could be a good thing. In addition to a sharp decline in traditional reference questions, many of the questions being asked are directional in nature or relate to a need for computer assistance. Yes, there are going to be some questions where a skilled librarian would more quickly get to the heart of the matter than a non-librarian, but we also know that professional librarians may inadquately answer a question.

    The bottom line is that sitting at a reference desk may not be the best use of a librarian’s time. Let’s have librarians providing one-on-one consultations away from the desk. Let’s offer more options for users that want to get answers by way of mobile phone. Let’s do what we can to provide users with reference assistance whenever and wherever they are.

    It may be time to put an end to expecting library users that need help and have questions to come to the library and wait at a desk for assistance. We’ve got to do a better job, and if that means turning over reference desks to non-professions, developing new models for delivering the service, exploring new communication technologies…we need to create change.

    PS-not intended as a letter to the LJ editor.

    Comment by steven bell — March 7, 2007 @ 10:27 pm

  6. If Librarians are, as asserted above:

    - not essential to the reference landscape and this encompasses all the current and future methods of such intereactions (in person, via phone, via email, via fax, via instant messenging, via online chat, via Blackberry and via all future developements both wireless and telepathic

    In addition

    If Librarians are:

    - not integral to cataloguing
    - not suited to the administration & management of libraries because this can now be contracted-out or done better by MBA’s

    Then WHAT IS THE FUTURE OF THE PROFESSION?

    The Committee of Concerned Librarians, CCL encourages an open debate on the topic.

    www.concernedlibrarians.blogspot.com

    Comment by Committee of Concerned Librarians, CCL -- a Canadian Advocacy Group for Librarians — March 14, 2007 @ 1:29 pm

  7. The issue of the MLS and the issue of operating libraries as businesses are, in my view, entwined.

    I moved to a city where I could attend a university that offered an MLS and lived in poverty for a year (compressing the 2 year program) to obtain what I thought was a basic credential for the career I wanted to pursue. Although I agree that there is no substitute for experience, every time the library where I work hires someone as a librarian who has not taken the time, spent the money, and made the effort to obtain that credential, it feels like a “so what?” to me. I could work at a law firm or hospital for 50 years and I am quite sure I would not be magically transformed into a lawyer or a doctor by the personnel department when they had an opening they couldn’t fill. There are two public library systems here, neither of which has a librarian as its director and there are many occasions where this shows, painfully and sometimes laughably. If the credential no longer has meaning, let’s close down all the library schools and make it a free-for-all. If, however, we want to continue to consider ourselves professionals, with credentials to back us up, let’s beef up our library education and make it mean something. If a library is desperate to hire someone and no one with an MLS fits the bill, make obtaining the degree a condition of employment and help the candidate to get it.

    Comment by M.White — March 21, 2007 @ 10:54 am

  8. Perhaps the MLS debate continues because the field shies away from setting standards or even defining the core values of librarianship. For instance, if the field were to define values for librarianship, one the questions it might tackle is a rather simple one: do we value a library education? It’s a simple yes or no question unless you’re willing to make things more complicated than they already are.

    I run an employment site for librarians, and I must tell you I get thousands of hits day and emails from new graduates and unemployed librarians who cannot find work. I do not have a heart of stone, and yes, it does effect me.

    Curiously, I have to see anyone write about what I believe will be the most endearing quality of the next generation of librarians- empathy. Many new librarians today just starting out will remember how hard it was and the immense obstacles, and I am willing to gamble that they remedy things so this doesn’t keep happening to other people. Look for them to address the issues that the current generation of librarians has really failed to address.

    I often hear people make the comment, “you do not a library degree to be a good librarian.” This is true. However, I always reply with the simple truth, “I cannot begin to tell you how many bad teachers I had over the years, but they all had degrees.” Even with the proven success of homeschooling, parents cannot jump into schools for teaching positions without a degree. Why? They have guaranteed the survival of their profession and the integrity of their degrees by drawing a “fine line.”

    Comment by J. Bruckner — March 30, 2007 @ 11:11 am

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  11. […] Web 2.0 - What does an Organization Really Need to Get There? July 28th, 2007 — smmellott  This was originally written to update my “About Me” page.  But it turned into this.  These are the posts that prompted this post -  MLS and Library Technology, a post on Why require an MLS for library technologist about a post on code4lib regarding an MLS degree for library technology postings (which unfortunately is currently unavailable since all code4lib.org sites are down).  And here is an interesting post about an opposite perspective called I Didn’t Get an MLS to do That and another about the MLS degree in general called The Embattled MLS in the Library Journal.   Which begs another question about whether or not an IT degree should be a requirement for librarians.  But that is a post for another day.  Anyway… […]

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  14. […] Web 2.0 - What does an Organization Really Need to Get There? This was originally written to update my “About Me” page. But it turned into this. These are the posts that prompted this post - MLS and Library Technology, a post on Why require an MLS for library technologist about a post on code4lib regarding an MLS degree for library technology postings (which unfortunately is currently unavailable since all code4lib.org sites are down). And here is an interesting post about an opposite perspective called I Didn’t Get an MLS to do That and another about the MLS degree in general called The Embattled MLS in the Library Journal. Which begs another question about whether or not an IT degree should be a requirement for librarians. But that is a post for another day. Anyway… […]

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  15. […] This was originally written to update my “About Me” page. But it turned into this. These are the posts that prompted this post - MLS and Library Technology, a post on Why require an MLS for library technologist about a post on code4lib regarding an MLS degree for library technology postings (which unfortunately is currently unavailable since all code4lib.org sites are down). And here is an interesting post about an opposite perspective called I Didn’t Get an MLS to do That and another about the MLS degree in general called The Embattled MLS in the Library Journal. Which begs another question about whether or not an IT degree should be a requirement for librarians. But that is a post for another day. Anyway… […]

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